eBay incorrect advice resulted in loss of £300

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DO NOT RELY ON INFORMATION GIVEN IF YOU CALL EBAY FOR ADVICE. 

I posted an item out to a buyer after being assured by eBay that I would be covered if anything were to go wrong with the sale. 

Logged into my PayPal account after posting the item out to find -£300. PayPal had reversed the transaction and basically it was tough that eBay had given me wrong advice because PayPal are a separate entity according to the call operator. 

My advice would be not to sell on eBay at all because I was actually told that it is easier for a scammer to win a reversal case than it is for the genuine seller!!!!!!

Absolute disgrace and cannot believe this can actually happen in society today. 

Going to the police tomorrow so will update after speaking with them. 


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