item not received from none european countries .

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Please be aware of a large company that does a lot of trade from america & japan , they specialise in performance parts such as hks etc for your car , my problem was , i ordererd a hks turbo timer with wiring harness for my impreza , no problem with the order , payment & receipt of goods , the problem came about when i found out the item was faulty when fitting it , i contacted the seller , they said send it back we will get it repaired , i thought fine so i did this , 3 weeks passed i received the part back , great i thought , found out the item was still faulty , there had been nobody at the address to sign for the timer , contacted them again , said again send it back to get repaired , which i did . I HAVE NOT RECEIVED THE ITEM BACK & IT HAS BEEN 7 MONTHS NOW, no contact from the seller , sent emails , no response , contacted ebay , they gave me the phone number , tried to call , just got answer macine , which i left messages on , still no response , ebay said they would investigate but what actually happened with this i do not know , then ebay said contact the police about the problem , fat chance of getting anything sorted when the company is thousands of miles away , they sell alot of turbo timers , i have read feedback from other people with problems with them & they do nothing to solve them ,  IF YOU ORDER ANYTHING FROM THESE PEOPLE AND HAVE PROBLEMS YOU WILL NOT GET ANY RESULT FROM THEM I ASSURE YOU , THIS ITEM HAS COST ME APPROX £130 WITH NOTHING TO SHOW , PLEASE BEWARE OF THEM .
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