nuttalls of chester - do not buy from here

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I bought two platinum wedding rings in plenty of time for our ceremony on 13 july. The rings eventually arrived on 6 august after writing a legal letter. The company refused to cancel order saying rings were bespoke even though I had email confirming they could be returned/order cancelled. I am still waiting for the valuation certificates (16 august). Customer service is awful. The manager never calls back. I would recommend paying slightly more and using a proper jeweller..This is the first review I have ever written and is genuine.
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