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I have used  parcels2go many times but this time they lost the parcel online help was no good at all I had to use facebook to get answers I have been given a credit not for the lost parcel which lasts 12 months they said with them being a online company there is no insurance just compensation and that is that total waste of time company when things go wrong I have only lost about £50.00 hope nobody sends anything of value with  parcels2go
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