pay pal and postage

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I think this should be a warning to all, i have just been caught out for a lot of money when i thought i was protected and i can do nothing about it. A buyer purchased a large amount of goods from me, and opted for first class delivery, my conditions state that i am not responsible for items lost in the post i will always have a proof of posting. waste of time and paper. The buyer claimed the items have not been received and claimed a refund from paypal. I supplied paypal with proof of posting etc, but they have refunded the buyer claiming proof of posting is not enough, IN FUTURE ALL MY BUYERS WILL HAVE TO PAY RECORDED DELIVERY shame because reasonable postage costs will give you the edge over other sellers.
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