rip off by paypal

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I sold an item to someone in america,Sent it with proof of posting.The buyer reported to paypal she had not received it.Paypal informed me they intended to go into my account and refund the buyer because i had not paid £4.00 for online tracking to send a 0.99p item to usa.It is not the money it is the principal.I emptied my paypal account within minutes and have not used it since.How dare paypal go into my paypal account and give out money to someone who after all had no proof she had not received the item I sent.
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