ronnie sunshines crossbows

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I have had problems with these items as when the instuctions were followed to the letter the back plate pushes open and the spring comes out, when i tried returning the items to ronnie sunshines they tried to tell me that i was lying and the only way that can happen is when the cocking arm is not pushed forward before firing, one of these went before it could even be fired and the other went after being fired only 4 times, they will not accept its a manufacturing fault and refuse to replace, refund or even repair, they are not very helpful, i would advise anyone to avoid them at all costs especially if you want quality and not cheapness, a definate rip off.
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