tentastic sell rubbish tents
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2 September 2008
I bought a large tent from tentastic but because I only have a small garden could not erect it before I went on holiday. When it was unpacked the surfaces were stuck together and had to be carefully pulled apart. The colour coded poles and sleeves did not match. The tent leaked when it rained. We had to cut our holiday short because of this. I informed Pay Pal when I returned and because I had had the tent for more than 60 days they said they could not help me but gave me advice on how to deal with tentastic.I e-mailed them several times - no reply. I wrote to them and sent the letter by recorded delivery - no reply. This company are despicable, they sell you shoddy goods - I notice no more Leben Bonn tents are being offered for sale - and they do not have the courtesy to reply to complaints. I am now contacting Trading Standards and if they cannot help I will contact Watchdog. Everyone who has a complaint against this company should not give up until they satisfaction. As consumers we have rights and they are there so that we do not get ripped off by dodgy traders.
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