why i sent my quinny back

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i bought a quinny zapp for my 9 month old little boy, everytime i went out with it it tipped up, my sister fell off the train with it, in the end i took it back to the shop and they refused to give me my money back so i got intouch with trading standards, eventually i got my refund and trading standards told me that they had had loads of complaints about them and that quinny was going to have to change the design because they are just not safe.
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