why is it people leave you bad feedback

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why is it that certain people leave you bad feedback very quickly, when they could be more patient and sort the problem out between buyer and seller, even certain people do not beleive what you say just because they cannot get there own way,  in my feedback somebody called me a lier and i think this is insulting, well i say to these people get stuffed, patients is only needed to sort a problem out.
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