All of our orders are checked and
dispatched as soon as we receive your cleared payment. Most of our
products are delivered within 1-2 working days for most mainland UK postcodes.
For postcodes that are not mainland UK postcodes delivery time is
between 3-4 working days. There may be times that delivery of your items
might take longer. This is beyond our control, and we recommend that
you wait 7 days before you inquire about your order.
Returns & Cancellations
Distribution Ltd Return Policy:
have 7 days from the day of receipt to cancel a purchase and in total
14 days to return the product to us, providing it is unused and in a
saleable condition for a full refund.
Postage must be paid by the buyer and is non refundable.
*This policy does not affect your statutory rights relating to faulty
or described goods, or your right to cancel orders under the Distance
for faulty items, we only accept returns of items that are in the
same physical condition as they were supplied. You must also have
taken reasonable care to not mark or damage the product. If there is
evidence that the products are not in the same physical state and
reasonable care has not been taken with them, then unfortunately you
will not be eligible for a refund.
you wish to make a return, please click on “I want to return this
item” within Ebay. Once accepted, please send the item within 7
ask for a "Proof of posting certificate" as we cannot be
held responsible for goods that get lost in transit. We recommend
Recorded / Special Delivery.
If your item develops a fault please notify us through eBay. If the
fault has developed within 28 days of delivery we will offer a
refund, including postage costs or a replacement product once the
original product has been returned to us for assessment and
verification of the fault. If a product is returned as faulty but not
found to have a manufacturing fault or if a fault has developed as a
result of misuse, no product costs will be refunded.
PaymentWe accept the following methods of payment
To speak to one of our customer advisors please call 0141 530 5370