10m White Internal Telephone Extension Kit - BT Spec - NTE5 - CW1308See original listing |
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Item condition:
New
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Ended:
20 Aug, 2012
21:19:43 BST
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Postage:
Free
Economy Delivery
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See details
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Item location:
Hayle, Cornwall, United Kingdom
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| Condition: |
New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is
... Read moreabout the condition
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Return policy details
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Item not required or ordered by mistake: The buyer needs to contact us within seven working days of receiving the item to inform us that they wish to return the item. The buyer must tell us the packing / invoice number of the item which they wish to return. The buyer will be given a RMA number by the seller. The buyer will be given the returns postal address by the seller. The buyer must put the RMA number as the first line of the address. The item must be returned to the seller within a reasonable time. The item must be returned in a condition that permits it to be sold as new & unused. The buyer must return all packaging materials. If the item is returned without the original packaging materials or damaged packaging materials then a 20% restocking fee will apply to cover the cost of replacing the items packaging. When the returned item has been received and inspected and tested and are found to be in a new and resalable condition a refund will be issued within 30 days. The buyer is responsible for all return postage costs. If the item is not received by us then a refund will not be given. We will not refund the postage paid for an item.
Item faulty under warranty: Please inform us of a faulty item as soon as possible. The buyer must tell us the packing / invoice number of the faulty item which they wish to return. The buyer will be given a RMA number by the seller. The buyer must put the RMA number as the first line of the address. The buyer will be given the returns postal address by the seller and will be informed of the postage method to use. When the returned item has been received and inspected and tested and found to be faulty a replacement will be sent to the buyer. We will also refund the buyers return postage costs (of the postage method that we specify) for returning the faulty item. If the item is found not to be faulty the item will be returned to the buyer and the buyer will be invoiced for the return postage costs.
Item damaged in the post: If an item is damaged in the post please inform us within 7 working days. Please tell us your packing / invoice number. For us to send a replacement as soon as possible please email us photographic evidence of the damage. We will then dispatch a replacement as soon as possible. The buyer must return the damaged item to us using a method which we specify and we will refund the buyers return postage costs.
Item lost in post: If an item is lost in the post then please inform us as soon as possible. Please note that Royal Mail do not class an item as being lost in the post until 15 working days have passed from the day of dispatch. This is the same time frame that we adopt because we cannot apply for compensation until after the fifteenth working day. If you wish to avoid this 15 working day delay then please upgrade your delivery method to next day special delivery.
General: Please do not return items to us without our consent. Items that are returned to us without our consent will not be refunded.
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Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.
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