This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
You the consumer have the right to cancel and return any goods purchased from Simply Essential UK within 7 working days, which starts from the day after receipt of goods. The cost of returning items is not refundable. Any postage costs encurred for returning unwanted goods is non refundable.
Goods must be returned unopened and in perfect condition. When choosing how to return products to us (post, courier etc.) please bear in mind the suitability of product and packaging and the rigours of the postal system. Simply Essential UK cannot be held responsible for goods returned that are damaged in the post. The cost of returning the product to the company is the responsibility of the customer. Due to the nature of the products we offer we cannot accept returns on opened or otherwise used items unless the return is with regard to a problem with the items.
All our goods are posted insured. Where goods are damaged in transit you may be asked to provide information to help us reclaim our costs in these cases please contact in the first instance to arrange replacements.
If you wish to return goods please contact us immediately quoting your order number and where appropriate the reasons for return. Please do not return items before contacting us firstly.
PRODUCT LIABILITY: All our products are covered by products liability insurance and are subject to UK law.