12 PAIRS OF JOLIE FILLE LACE COTTON RICH GIRLS SOCKS - SIZES BABY TO TEENAGER

Cotton Rich Frilly Lace Socks
*** ~ 12 Pairs ~ ***

Suitable for Special Occasions & Special Princesses!!

White Cotton Rich Girls Ankle Socks by Jolie Fille

Plain White Socks with a Pretty Lace Trim

Gentle Elasticated Double Welt & Comfortable Toe Seam 

Fully Labelled & Branded

Great Gift Idea (all Princesses love them!)

~~~~

75% Cotton~ 25% Polyamide

Fully Washable - 40 Degrees

Available Sizes

0-0         EU 13-15
0-2.5      EU 16-18
3-5.5      EU 19-22
6-8.5      EU 23-26
9-12       EU 27-30
12-3.5     EU 31-36

ADDITIONAL INFORMATION
Please Read Carefully

INTERNATIONAL BUYERS

Please contact me for a quote.

(orders are of various weights)

Comfort Zone Cloud 9 only sells stocked items.

Low prices mean that I have a huge demand.

Items are bulky and cumbersome to pack but I do try my best to get your orders out ASAP!

If you wish to pay via cheque or postal order, please contact me first.

PLACING AN ORDER

(Sorry it’s long winded & tedious but please read!)

If you are purchasing more than one item,
please pay for them altogether.

This will ensure all your items are dispatched together.

To do this, select the goods you want and instead of paying straight away, select Seller’s Other Items
to continue shopping.

When you select the Pay Now option,
you should see all the items listed on one invoice.

Please make sure your contact details are correct
on eBay and PayPal.

If you need to change an address, please order your goods and then contact me before making a payment.

This will enable me to amend your address on your invoice so that the correct information is relayed to the factory which supplies me.

 COMMUNICATION

 Please note, messages on orders and emails can easily be overlooked by the computer systems.

Please always contact me via eBay messages.

If you can’t contact me via eBay, please send a text message to 07731 020846.

[Sales People: I am on the Telephone Preference list and this number is for my customers only].

Please note that although my mobile number is provided, I do have a job (working unusual hours) and am not always able to answer the phone and will not always have access to a computer. For these reasons, and more, eBay inbox is usually the best way to make contact.

If your telephone number is provided, I will not call you after 8.00pm or before 10.00am. I will not pass your number to anyone, except the courier.

 DISPATCH

 Due to high demand, dispatch times have been increased
(to ridiculous levels pre-Christmas).

However, most orders will be sent out a lot sooner than the listing suggests - as you can see from my feedback.

 DELIVERY

 Bulky orders will be delivered by Interlink Express on a Next Day Delivery service. Others are sent via Royal Mail on a 1-3 Day service or with TNT who are a little bit slower (unfortunately)

In some cases, I may be able to send other smaller items on a Next Day service, for an additional £5.00 but cannot usually push anyone up the queue. In this event, please contact me so I can give you an idea of the dispatch times.

MOST OF MY CUSTOMERS ARE PREGNANT AND/OR IN PAIN
so I dispatch items earlier than stated guidelines.

You will receive a message with a tracking number
when your order has been dispatched.

PLEASE TRACK YOUR ITEMS!!

(Some buyers wait forever only to find their parcels have been at their local depot for a week, waiting for them to
re-arrange the delivery online).

 DELAYS

To avoid delays, please provide a valid phone number that the courier is able to contact you on.

It's important to keep an eye on tracking numbers daily!

If your parcel has been delayed,
please let me know when they arrive.

 RETURNS 

If you’re unhappy with your purchase, please contact me.

I’ll send you a pre-paid returns pack addressed to the factory, which supplies me.

PLEASE DO NOT SEND TO THE ADDRESS PROVIDED as I will not be able to refund postage.

I CAN ONLY REFUND POSTAGE IF:

Goods are damaged or faulty or
the incorrect item(s) were dispatched.

Goods must be returned, in an unused condition,
within 14 days. (I will send a pre-paid returns pack).

Please send photographic proof of any damaged items to: cloud9help@live.co.uk

 FEEDBACK

 5 Star Positive feedback is always appreciated.

Please contact me before leaving negative comments.

Please contact me before opening a case against me.

I will always try my best to amend any problems.

PLEASE make sure your contact details are correct
Please include a valid phone number (that you are available on)
so that the courier, myself or my supplier can contact you regarding your order,
if absolutely necessary.

Thank You!

 Dispatch Times have been increased due to the holiday period, however, in the vast majority of cases, your item should still be dispatched a lot earlier than stated.... as my feedback testifies. Royal Mail also experience delays during this time & this is out of my control so I have exaggerated the dispatch times to cover myself.

Please bear with me, I will do my best to get your parcel to you asap! If you're in a desperate rush for your parcel, I do offer overnight delivery via courier, however this does not guarantee that items will be dispatched on the 1st working day!

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