eBay item number:
Seller assumes all responsibility for this listing.
enaL sburcS 42
Business seller information
24 Scrubs Lane
Return policy details
- We can only accept payment via Paypal and please pay within 7 days of placing the order.
If you wish to combine multiple items for shipping please contact us before paying, as no amendments can be made after payment.
- We aim to dispatch all goods within 1 working day and items are shipped with Royal Mail unless otherwise specified.
- All of our orders are automated at the point of sale therefore it is vital that shipping address information is correct as we cannot guarantee that any messages within the order/subsequent emails requesting amendments will be actioned before order has shipped.
- We operate a 7day returns period from date of delivery and, in addition, a separate warranty period on some goods.
- Unwanted items can be returned for a full refund, by contacting us via ebay, within 7 days from date of delivery. Outside of this period, we can only accept unwanted items which are in pristine condition and may be subjected to a restocking fee.
- In addition, customers are liable for their own return costs for unwanted goods and this includes cancelled orders where we will minus a ten percent of the cost of the order value upon receipt.
Items found to be faulty within 7 days from date of delivery can be returned for a full refund or replacement, with returns postage sent via Royal Mail Tracked paid for.
- Warranties (which are 3 months for manufacturer refurbished goods, or 12 months for non-refurbished goods, and/or additional manufacturer warranty applies only if detailed on listing) cover for any manufacturing defects which we are notified of within the given period.
Refunds within the warranty period will only be offered in the instance that we have no more remaining stock.
- In all instances we would need to issue you a RMA number for any item returning to us.
- Please contact us via ebay messages where we will be more than happy to help. We aim to respond to emails by the next working day, from Monday – Friday. Please note we are closed for bank holidays and around the Christmas period.
THANK YOU FOR SHOPPING AT ITSTOR!!!