-We ship package via regular airmail, if you want to choose faster shipping way like EMS, DHL ..Please contact us ASAP.
-Please contact us if you don't receive your package exceeded 30 business days excludes weekends and holidays.We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
-SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
- All our items will be shipped to confirmed PAYPAL addresses. Your PAYPAL address MUST MATCH your Shipping address.
-Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
-Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
|Working Days (not including holiday)||5-7||8-11||12-14||15-19||20-22||>22|
|Working Days + Saturday + Sunday||5-9||10-15||16-20||21-25||26-30||>31|
|United States||Rate (item arrived)||5 .1%||50.1%||29.6%||10.5%||4.7%||Refund|
|United Kingdom||Rate (item arrived)||9.9%||63.2%||19.1%||3.4%||4.4%||Refund|
|Australia||Rate (item arrived)||21.4%||50.0%||14.3%||7.2%||7.1%||Refund|
|France||Rate (item arrived)||10.5%||28.6%||43.8%||10.1%||7.0%||Refund|
|Germany||Rate (item arrived)||11.1%||22.2%||30.3%||20.9%||15.5%||Refund|
|Canada||Rate (item arrived)||0.0%||47.1%||31.4%||17.6%||3.9%|
|Spain||Rate (item arrived)||3.5%||25.0%||47.9%||12.9%||10.7%||Refund|
We only accept PayPal. It is the only online payment method we accept.
Please make sure you have a valid/confirmed PayPal account prior bidding. All PayPal Payments must be Confirmed (Shipping and billing addresses must match).
- Please list your special requests (color, packages, etc.) in the PAYPAL NOTES SECTION when you make payment.
1. All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part.
However, to avoid any potential oversights, I respectfully request your assistance in helping us to make this a mutually satisfactory transaction by THOROUGHLY reviewing item description and photos, and asking all questions PRIOR TO BIDDING.
Please Note that size and color representation are subject to manufacturing variance and may not be exact. Also note that monitor settings may vary from computer to computer and may distort actual colors. Please read these terms thoroughly before placing your bid.
2. In case you received a defective item, the customer has up to 3 days from date of receipt to request for refund or exchange for a new one.
In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
We do not allow refunds or exchanges because of change of mind. Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
3.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges.
All emails will be answered within 1 business Day . (Except Weekend and Holiday)
*If you do not receive our reply, please kindly re-sent your email and we will reply you as soon as possible .
*Our office hour are : 8:00 a.m. to 6:00 p.m. (GMT+ 8) of Monday to Saturday. And our office is closed on Sunday and public holidays (China). We apologize for the late reply during the holidays :)