NAG CHAMPA Incense Fragrance Box SATYA NATURAL Incense Sticks 12X15gm Packs

Our Aim: We hope ongoing regular customer satisfaction and aim to resolve any issue for you in a professional and timely manner.

If there is any problem with the item let us know, let us know as soon as possible so that we can resolve such an issue to customer satisfaction.

Returns for Refund

We're committed to good quality products we hope you'll enjoy using but we also know that, for one reason or another, there may be a time when you need to return something you've bought.

·         Please make sure that you check your items carefully before they are used.

·         If you change your mind  and do not want goods please inform us within 7 days.

·         Goods returned should be unused in original packaging.

·         Goods must be returned carriage paid.

·         We also recommend that if there is any problem with product let us know as soon as possible so we could look into the matter to the earliest.

·         It is your responsibility to ensure you check goods before use.

Delivery within UK:                                                                                                                                                                                                                       

  !!! Free Shipping within UK!!! Unless specified in the listing

• 2^nd Class - Royal Mail
• 1^st Class - Royal Mail. (Specified with a Product)
• DPD Courier Service. (Items above 2kg)

·         If your goods are sent by DPD we can provide you tracking number upon request once the goods are dispatched, so you can track your parcel. Parcels must be signed for on arrival. Below mentioned Post Codes will incur additional charges and may also experience delivery delays

BT, IM, PA, ML, KA, G, KY, PH, DD, AB, IV, KW, HS, ZE

European Delivery

• Reliable, Royal Mail Sign for Service.
• Parcels must be signed for on arrival
• Packages sent with the International Signed For service usually take about a week to deliver. There is no guaranteed delivery date.
• Your package can be tracked by Royal Mail up until its departure from the UK. After that point, the package is in the hands of the next country's postal chain which may or may not use a tracking system.
• All mail is signed for at the destination address.

We may use International Courier if goods weight is more than 2kg or if you shop more products from our eBay Shop

• The International Courier service offers fast, direct and reliable delivery straight to your door. Your package will be tracked. The package must be signed for on delivery.
• IMPORTANT: Please make sure that someone is at the delivery address to sign for the package. Several delivery attempts will be made, however we cannot be responsible for costs incurred in either holding the package or for its return.

·         We can provide you tracking number upon request, once the goods are dispatched, so you can track your parcel.