discrete packaging, quick delivery, easy returns, no quibble refunds...
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Please pay for your order within 5 days of purchase or order will be automatically cancelled via Ebay's non payment process.
We prefer payment to be made via Paypal
All orders are despatched within 24 hours. Orders placed before 2pm are sent same day. Orders placed after 2pm will be dispatched next day & all orders placed after 2pm on a Friday are dispatched the following Monday unless a bank holiday where orders will be dispatched on the following Tuesday.
All order are sent via Royal Mail Recorded Delivery service & are subject to Royal Mails guidelines ie 1-2 day's delivery, this is a guide only & Royal Mail will not guarantee delivery within this time scale although most deliveries will meet this guideline.
If your item is not with you within this time scale please enquire at your local sorting office as if item has been delivered & no-one was available to take delivery item will be sent to your local office for re-delivery or collection.
We retain all postal receipts & will do all we can to ensure your package arrives quickly & safely but cannot be held responsible for any items that go amiss once in Royal Mail's system.
we offer a 14 day refund/replacement policy. A full refund will be issued via Paypal providing goods are sent back in original condition, unworn/unused & in original packaging & the buyer pays the return postal costs.
When returning an item we recommend you use an approved courier & obtain a postal receipt as we cannot be held responsible for undelivered returns.
In the event of a loss of a returned item it is your responsibility to pursue a claim with the postal service you used.