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Business seller information
13 Main Street
Return policy details
Most things we sell are covered by our 7-day money-back guarantee. Just return them, unused, in their original undamaged packaging, in a saleable condition, along with the receipt or proof of purchase and we'll exchange the item or give you a refund. We're sorry but if you have opened the product, it cannot be returned under this scheme. Our 7-day money-back guarantee does not affect your statutory rights.
If there's a fault with the product, and if you return it back to us within 30 days with your proof of purchase, we'll send you a replacement.
If you'd like to return something we've delivered, just call us on 0115 9371520 and we'll give you your return details. We aim to deal with the returned item within 24 hours of receipt if a valid returns number is given. Items retuned without a returns number may take up to 7 days to be processed, and must have proof of purchase enclosed.