Terms & Conditions: Please read prior to purchase.
is illegal for anyone under the age of 18 to purchase these items. By
purchasing from this site you verify that you are 18 years or older. If
you purchase or supply us with false date of birth you are committing an
offence. Therefore, if you are under 18 leave this site immediately.
Cream staff understand that there is problems with people abusing
nitrous oxide. We will refuse service to anyone who we suspect is
intending to abuse the products we sell.
are making you aware that nitrous oxide can cause health issues if
inhaled. These issues can include; narcosis, asphyxiation and
must take precaution when supplying or using this product, and not
provide it to those you suspect will abuse it. Use product as described
in the manufacturer's user guides.
You must take precautions to ensure this product is not given to anyone under the age of 18.
& labelling of item must remain intended for catering and cooking
purposes and not be labelled for any intent to abuse the product.
item is receiving you must be aware that item is compressed gas and
must have proper storage and transportation for the hazardous nature of
the nitrous oxide.
must be completed before item is posted. Delays in payment will delay
next day delivery. All of our prices include VAT as we are a VAT
registered company. All orders include a receipt. If you would like to
call the office to complete payment feel free to call Mon-Sat 9:30-5:30
toll free number 0117 373 1422.
responsible for Import Duty/Tax in their respective countries where
applicable. For more details on this please contact your local customs
We use PayPal check out as they are the fast and
secure way to purchase on line. You can also use your credit card
directly through our safe check out system. Your credit card number is
not saved once your order has been processed. We also accept money
orders and checks but they need to be cashed before order is shipped. If
you would like to pay by any other method please contact us so that we
can make an arrangement.
Shipping and postage:
items ordered with Next Day Delivery Service purchased before 5:00PM
are sent same day through Fed-Ex, DPD, Parcel Force or Royal
Mail, currier. Your courier will depend on the time of day you order,
and who is offering the best price for the service that day. Items
posted with couriers are sent Next Day delivery service (Mon-Fri) This
insures that the package is tracked until you receive it. Please note
that couriers do not deliver on Sat/Sun or Bank Holidays. Seller is not
responsible for postal delays, but will work with you to track parcels.
Saturday delivery is costly so order early. If you need Saturday delivery please call us to arrange the service, and be quoted current Saturday delivery prices.
you order after 5pm Thursday and need your item for the weekend, please
contact us so we can arrange a Saturday delivery. This will incur a
Saturday delivery price.
Provide your telephone number on every order in case there are delivery or payment issues.
send packages to the address listed on your payment address. Please
email us if you wish it to be mailed to an alternative address. This may
delay next day delivery.
Your package will be in a discrete packaging, for your privacy.
If your package is damaged, do not accept delivery.
orders, and off shore UK are not guaranteed next day, as nitrous oxide
cannot be shipped via air. Off shore residence please contact us prior
to ordering so we can quote you current postage rates.
your item has not arrived next day please contact the courier first.
You will be proved with a dispatch email from us once your item is
posted, this email will have the name of the courier and your tracking
a signature when the courier delivers. If you request item to be left
without a signature you are doing this at your own risk. Seller will not
be responsible if item is stolen, and buyer will need to follow up with
police and courier. Your item will not be covered by us and we will
waive the right to post out another item. If you need a package posted
to a work address, or a day time address for you let us know.
you are not in the courier will leave an "attempted delivery" card.
Contact the courier, not us, to arrange redelivery of your package. Do
this promptly as after 7 days your package will be returned to our
offices. You will need to pay a redelivery charge for us to post out the
item again, even if your original order included free delivery. The
redelivery charge will be based on the weight of your package, and the
service you need.
Day Delivery is a service provided by the courier. We work hard to full
fill next day delivery requests, but seller has no responsibility for
delays in the couriers service once item is collected timely. Next Day
is a service not a guarantee and no refunds for misfortunate occasions
when the service falters. Only items dispatched with DPD are eligible
for the 1 Hour Predict Delivery Window, and you must provide a valid
mobile number or email address.
We will not post to:
Due to recent misuse issues with Nitrous Oxide we will NOT ship to the following places:
- University Halls of Residence
- Jersey (At the request of the Police)
recipient no longer needs the item or is not to recipients liking, then
the item can be returned within 14 days. Recipient will need to pay
return postage and will not be refunded £5.99 to cover original postage
costs. Buyer MUST notify seller if an item is being returned prior to
buyer posting item back. Seller must agree to return. Item MUST be
returned in original packaging and in resell able condition. Nitrous
Oxide boxes must not be opened. If buyer receives item back and it is
not in these conditions then buyer will not receive refund and item will
be posted back to buyer.
If item is broken or faulty please
notify us within 7 days of receipt. Buyer will need to notify seller of
return prior to posting item back. Seller will need to agree to return.
We will contact the manufacturer with any questions and send a
replacement item as needed. Buyer will need to pay return postage, but
we will cover the postage for outgoing item. If item is found faulty
after 7 days then buyer will need to contact manufacturer for warranty.
must be recorded delivery or a trackable service. We are not
responsible for returned items until they are signed for at our office.
Any faulty items that need replacing will be posted out with royal mail, and does not guarantee a next day delivery.
Seller may change terms and conditions at any time without notice.
Seller may terminate agreement with buyer if any terms of Terms & Conditions are breached.
These Terms constitute the full agreement between you and buyer and may only be amended in writing.
purchasing, you agree that all details you provide to Seller for the
purpose of ordering or purchasing goods or services are correct, that
the credit or debit card you are using is your own and that there are
sufficient funds to cover the cost of the goods or services ordered.
may not be reproduced, duplicated, copied, sold, resold, or otherwise
exploited for any commercial purpose without our express written
All products and services are subject to
availability. Seller endeavours to keep accurate stock levels however in
the event of an item being out of stock it will be deleted from your
order or replaced with a similar product. If the item purchased is still
required and a similar replacement cannot be found we will retain the
order until such time that the item ordered comes back into stock. We
will contact you with this issue and if you require a refund then we
will do so.
Seller is not able to control, or take
responsibility for the actions of Customs and Excise. All packaging is
discreet and no indication of contents is displayed, however if the
items you have ordered are not in line with the laws in your area, you
run the risk of customs interfering with your package. We are unable to
help you in this situation. Buyer is responsible for all customs and
excises taxes in their country.
Seller does not share any information (personal or financial) with any third party.