5.1 If for any reason you are unhappy with your purchase, you can return it to us for an exchange or refund, within seven working days, beginning on the day after you received the Products.
5.2 Returned Products must be received by us in good condition and with all component parts, including any promotional products that may have been included in your purchase. You bear the cost of returning goods for refund or exchange, except in cases of faulty, damaged or wrongly supplied goods. We request that you use recorded delivery when returning goods and that proof of postage is retained.
5.3 You may not return any perishable, edible or customised Products.
5.4 For reasons of hygiene we do not refund or exchange wigs, hats, headwear, masks, noses, teeth, mouthpieces, ears, earrings, eyepatches, facial hair, chestwigs, gloves, hoisery and shoes
For our Full Terms and Conditions please see details on the home page of our ebay shop.