We are an East Anglian based, family run, stationery and packaging business. We started trading in 2009 and supply stationery, packaging and label solutions across the UK and Europe.
We have shown sustained growth through our innovative approach and we focus on our customer service and after sales to ensure you have a customer experience that is unbeatable.
We feel our recipe of determination and hard work will bring you, our customer, the products and quality you need in order to improve your business.
We are constantly expanding and sourcing new products, but if there is something that you require that we don’t have stocked, please contact us as we have next day delivery access to over 20,000 products that we don’t currently list.
We are confident in the superb quality of our products and we are happy to send samples out to you at no extra cost and we are happy to quote a best price for quantities not listed in our shop.
Please do not hesitate to contact us, we are here to help.
Please contact us through ebay or using the rapid response button on the left of the screen and we will respond to your enquiry within 1 working day.
We ship your item free of charge via Royal Mail first class post or through our courier, dependent on weight.
All items are dispatched within 24 hours and we offer next day delivery on most items we sell.
Your item will be packaged to the highest standard in order to get to your destination safely and securely.
Please be aware if you are living outside of UK mainland you will require a postage quotation. Items bought without quotation will be contacted and require a further payment before we can send your order.
We are happy to accept Paypal payments, postal orders and cheques, however, please be aware that the funds must be fully cleared before we can send out your purchase.
We accept returns of faulty items within 14 days of purchase and will refund via the same method used to pay us. We will also pay return postage through prior agreement.
Although we ask you to make sure you are ordering the correct products, we will accept returns when you have purchased an item in error, however, it will be your responsibility to pay the return postage and the postage we incurred when sending out the items will be deducted from your refund.
We will only refund products within 14 days of your receiving them and the refund will be given within 5 working days of receipt of your returned items.
You must return items in the same condition as they were received. You must also include all packaging.
If any items are damaged or missing from your order, please contact us within 7 days of your delivery and we will arrange for replacement goods to be sent out to you. If the products ordered are no longer available, we will contact you and offer goods of a similar nature and quality. If you do not want the substituted goods we will refund you in accordance with our returns policy.
Please note that made-to-order and personalised items are non-returnable at any time.
Q-Can you send your items to Europe?
A-Yes we can please just tell us what you require and we can get a quotation on costs for you.
Q-I live outside of Europe, would you consider posting out to me?
A-Yes, we can, please just tell us what you require and we can get a postage quotation for you.
Q-How long will my item take to arrive?
A-We offer two services; next day delivery via Parcelforce and 1st class post via Royal Mail. Royal Mail is not guaranteed next day and we need to allow adequate time for item to arrive.
Q-Would you be willing to send me out a sample of the product that I am considering buying?
A-Yes, we are happy to send out samples for you to look at.
Q-I'm after a specific item that you don't seem to sell in your shop, is there any chance that you can source it for me?
A-We have access to a much wider range of items that we currently do not list - give us the details and we can get a best price for you.