accept following methods of payments. Please read them carefully:
Personal Cheques, Postal Orders, Credit and Debit Cards (through PayPal),
Bank Transfers and cash on collection.
PayPal, Credit and Debit Cards(through PayPal), Bank Transfers.
Winning bidder will be
provided bank details on request.
Postage & Packaging
products we sell come from pet/smoke free environment and oeko-tex standard -
tested for harmful substances.
have high standards of packaging to ensure your items are delivered safe.
Therefore our postage price includes packaging material, labour and postage.
UK 1 to 2 working days
Europe 4 to 5 working days
USA/ Canada/ Australia
5 to 8 working days
We offer 100% money back guarantee on all our
products for 30 days.
upon receipt you find that your order is not to your satisfaction or it has
been damaged or is not as described/ then please contact us within 30 days of
purchase to arrange for the return of the order. A full refund/item exchange
including your postage will be provided once the order has been sent back to
our postage address in its original condition as it was on the time of post.
case you are not satisfied with the quality of the product or it does not
work with your Machine, please send us email. We will try to help in any
are happy to combine shipping for multiple purchases. Please note there is
very good discount on multiple purchases. If you make multiple
purchases, please ask for a combined shipping invoice as eBay will not
calculate it correctly and you may pay too much!
aim is to keep our all customers happy and 100% satisfied.
communication all issues and problems can be resolved. If you may receive any
unwanted colours or item due to packaging/ handling error as mistakes can
happen during packing.
Please contact us via email through eBay buyer email option first
to resolve any problem before leaving your feedbacks. We appreciate your
friendly customer service team is always happy to help in any matter.
welcome discussion and advise, please email us with any suggestion you may
like to share on eBay.
take our customers' opinions very seriously and it helps us to improve our
service and products.
are UK (London) based company. We trade on both
wholesale and retail basis and offer best possible lower prices to all our
have a fast track of shipping and dispatch items within 24 working hours
after payment is finalised.
We Sell many varieties of
top quality craft items such as:
cotton and Pearl Threads, DMC threads, Art/Silk Embroidery Thread, 100%
Cotton Threads, Cross stitch Threads, Polyester Threads, Ribbons (Satin
& Organza), 100% pure silk, Beads, Metallic twisted silk, Finest
metallic threads, Lurex threads and many more embroidery material on a
constantly add new products in our wide product range.