Payment Method: We accept PayPal.
PayPal is the online payment method we accept. Please make sure you have a valid/confirmed PayPal account before bidding.
All PayPal Payments must be Confirmed ( Shipping and billing addresses must match )
Payment must be made within 48hrs of the auction end time.
Non-Paying bidders will be reported Half a Month later.
Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.
If you have any questions, our Customer Service staffs welcome you
to email or call us. We strive to answer all questions and resolve any
problems as quickly as possible.
If you have any questions please contact us before bidding! Thanks.
We try our best to reply to your emails as soon as possible,
however, due to high volume of daily incoming emails and time zone
difference, we may not be able to reply your emails immediately.
Please allow 5-12 hours for us to response. If you do not receive
any reply from us, please check your email ensuring your mailbox has not
reached full size.
some ISP SPAM filter settings, you may not be able to receive our
replies; if you have problems receiving our emails, you may need to use a
different email account to contact us.
Please give us the opportunity to resolve any problem. We
understand the concerns and frustrations you might have, and will try
our best to resolve the issues.
Please email us before leaving any negative feedback or open any dispute on PayPal.
We care about our valued customers, and will always try to help
you. So if you have any problems, please e-mail us immediately.
We will automatically notify the winner by email ( to the address
that you have registered with eBay ) immediately after the auction ends.
If you have not received an email or you are having problems
emailing us, please call us to process your order. Please check all
email filters in your email software from your email Service Provider (
AOL, Hotmail, Yahoo, etc. ) for any missing or misdirected email from
Please include your eBay item number and shipping address with all email and telephone correspondence.
When your package has been shipped you will be notified by email with the tracking number.
We welcome you to call or email us at with any additional
information which you feel would be necessary to assist us in the
processing of your order.
We leave positive feedback for all eBay winners upon receiving the items.
International Buyers ? Please Note?
Import duties, taxes and charges are not
included in the item price or shipping charges. These charges are the
Please check with your country?s customs office to determine what these additional costs will be prior to bidding/buying.
We only ship to the confirmed address provided by PayPal.
Before you pay, please make sure your address in PayPal matches the address you would like us to ship to.
Buyers' Information: We strive our best to provide you the most reliable, affordable way of shipping service.
But sometimes international delivery is highly depended on the
courier company and local customs/duties. If you do not receive your
item on time, please contact us immediately for further assistance.
Thank you for your understanding.
All items will be shipped by Hong Kong post.
We also supply with DHL, UPS, EMS express shipping, but you need pay more money for express shipping.
If you need express shipping service, please contact SURPTIME before order.
All items will be shipped within the times promised in ebay list
handling time upon receipt of cleared payment (except Saturday and
package takes about 15-20 days to ship to destination,We are unable to
take any responsibility for any custom delay or tax.
Reason is because transit time is highly depended and provided by Postal Service (except weekends and holidays)
About Item Description:
All items sold by us are being described to the best of our
abilities, as accurate as possible, and with utmost conscientiousness on
to avoid any potential oversights, I respectfully request your
assistance in helping us to make this a mutually satisfactory
transaction by THOROUGHLY reviewing item description and photos, and
asking all questions before BIDDING.
Please read these terms thoroughly before placing your bid.
Return is accepted within 7 days after the buyer's receiving the item.
item is defective upon receipt, customer has up to 7 days from date of
receipt for exchange of a new one or return for full refund.
are not completely satisfied with your purchase, you may return it to us
for a prompt exchange or we will refund your payment.
However, delivery fees will not be refunded, if you are only not satified with items, not defective on road or quality problem.
Please understand that shipping and handling fee is not refundable.
Buyer is responsible for shipping costs incurred shipping products
Warranty: 7-days Return for Refund/ 1-year Repair.
Note: Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
My goal is to make sure you are a happy customer and pleasant shopping with us.
When you shop with us, your satisfaction is our #1 priority. Bid With Confidence!