This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
• Full refunds will be given on any orders provided the order is cancelled no more than 24 hours after the order has been placed. Any requests made after this period may not be eligible for cancellation/refund as the product may have already been despatched. Refunds may take a maximum of 12 days to be credited to your account due to time constraints placed on us by our online payment processor.
• Once our proof of delivery is signed by you or your agent, it is your acceptance that the goods delivered are to your satisfaction. In the unlikely event you are dissatisfied with the product you must inform the driver before the goods are unloaded. The product must be returned to us in the same condition and a full refund will be issued (less the cost of haulage). Products cannot be returned once tipped. A full refund will be issued to you for the product minus the haulage charges associated with delivery and return of the product to us which will be charged at £3.00 per mile from loading point to delivery point for loose products or a fixed charge of £70.00 per bulk bag or pallet.
• Return addresses will vary according to the product ordered. The correct return address will be confirmed once a refund request has been received and acknowledged by us.
• Any refund requests not acknowledged by us will not be valid.