Philips DAB+ Portable Digital Radio Union Jack Brand New RRP £69.99 Save £40

Delivery Information (Key Points)

• We aim to despatch every order, ordered before 3pm
• All small products, Headphones, Cables (Orders under £20) etc will be sent by Royal Mail Second Class
• iPods will be sent by Royal Mail First Class Delivery unless you choose the Express Delivery
• Orders over £150 (Except iPods) will be dispatched via DPD and will require a signature. An email with a 1 hour time slot will also be sent on the morning of dispatch.

Frequently Asked Questions (FAQ)

1) Which Couriers do you use?

We use Royal Mail and DPD

2) Can I track my Order?

Of course, you can log into your eBay account via eBay and then find your purchase from Spotbuyer Ltd. Then underneath the product information you can locate the tracking number, for DPD please click on this link DPD for Royal Mail please click on this link Royal Mail

1 Hour Delivery Slot

Spotbuyer does know that you cannot afford to wait in all day for a order to arrive, that's why we provide you with a 1 hour delivery slot so you do not have to wait in all day. We send you a text and email on the day of delivery notifying you the time your order will arrive. We have found that 99% of the times given have arrived within that hour! (This service is only available on Laptops, Desktops etc this service is not available on our iPods unless you choose the Express delivery option).

Delivery Prices

Economy Delivery: Within 4 working days - Free

Standard Delivery: Within 2-3 working days - £2.95

Express Delivery: Within 2 working days - £9.95

For any other non UK delivery charges please contact us on 0121 202 0022 or sales@spotbuyer.co.uk

Who are we?

We have been successfully trading since 1996 and we are one of the UK’s most competitive online retailers. We specialise in Refurbished, end of line products to give you the cheapest price online! We sell a variety of products ranging from Apple iPods to Desktop Computers.

Meet the Team

We have dedicated sales and Customer service teams, they are here to offer you product advice and assistance if you ever get a problem. Our purchasing guys are constantly looking for bargains; we work with major high street organisations and others to bring you the best product and the best price.

Where are we based?

Our large warehouse is located near Birmingham in the heart of the UK.

First Avenue,
Minworth,
Birmingham,
B76 1BA

Our goals

We are very fortunate to have a wealth of experienced people who understand the mistakes that have been made in running an online business and using this best practice approach we look at every order as if it was for ourselves.

Our 99.8% EBay feedback is another example of our dedication to satisfaction.

What makes us different?

We offer a huge range of services ensuring you have the best experience when ordering.

• Personal one on one UK staff and not just an email address.
• Full tracking service that keeps you updated via email and SMS text messaging.
• 5 Star Service, attention to detail.
• Every product that is correctly tested and cleaned before dispatch.

Why not put us to the test.
Our aim is simple, to be the best.

Thank you for taking time to read about our company.

All the team.
eBay Spotbuyer Outlet Store

Payment

Payment can only be made by PayPal via eBay. We cannot take orders or payment over the phone. To ensure your purchase is protected it will only be delivered to your registered PayPal address. Payment for 'Buy It Now' purchases must be made immediately. Once your payment has been received we will send you a confirmation email. Our listed prices include VAT at the standard rate.

If your item needs to be shipped to an alternative address please update the address in PayPal before placing your order. We will only ship to your registered PayPal address. If your order has already been placed, please contact our customer service team who will refund the order. You may then update the address details in PayPal and replace your order.

Payments via Unconfirmed addresses within Paypal may delay the process of the order and will involve further security checks via Box Limited. Please ensure your address is confirmed to ensure quick dispatch of your orders.

Returns

Under distant seller regulations you have the right to return your order back to the seller within 7 Working days

At Spotbuyer we want to help you and make things like returning a product as easy as possible

Please see below the very simple steps you need to do to return your order back to us for a Repair/Replacement or Refund

Please note: Returns cannot be accepted without your valid Returns Authorisation Number on the label. A Returns Authorisation Number will only be issued if you contact the Customer Service Team within 14 days of receipt of goods. All items must be returned to us in their original condition with the original packaging. Your statutory rights are not affected.

Grading Explained

Our grading procedure is put in place so you know exactly what you should be expecting when you order from us. All our gradings are on condition of the product and we expect that when you receive your order you will be amazed by the condition you have received it in.

Click here for a full explanation of our grading policy.