Conditions of Business
The Title in any goods or services does not pass to the customer until all monies are received in full and all cheques cleared. Nothing contained herein is designed to nor will it affect a customer’s statutory rights. Parts Sales Please refer to conditions below and goods supplied of merchantable quality will not be accepted for credit unless returned within 7 days of issue, quoting the invoice number overleaf. All new parts returned will be subject to a handling charge. Goods correctly supplied to special order cannot be accepted for credit.
1. In these conditions “the Dealer“ shall mean the Company (authorised by the importer of Volkswagen and Audi Vehicles, VOLKSWAGEN Group United Kingdom Limited to be an authorised Volkswagen & Audi dealer) by whom this form is used “the Customer” shall mean the person or body by or on behalf this form is signed on the reverse side hereof and “the Manufacturer” shall mean Volkswagen AG Wolfburg Germany and subsidiaries thereof or it’s successors.
2. If, after the date of any contract made subject to these conditions of business but before payment is made by the Customer the recommended list prices of the Manufacturer or its United Kingdom importer for any work carried out or parts supplied shall rise, then the contract price shall rise accordingly notwithstanding the terms of any estimate or quotation the Dealer may have given.
3. All agreements made between the Dealer and the Customer, or as provided by the Unfair Contract Terms Act 1977 or similar enacted Legislation, Regulations and Directives, are personal to the Customer who shall not assign his rights or liabilities under agreement made subject to these conditions.
4. If the Customer shall become bankrupt or insolvent or make any arrangement with creditors or suffer a receiver of effects to be appointed or being a body corporate enters into liquidation other than for the purpose of amalgamation or reconstruction the Dealer shall have the right to terminate any agreement with the Customer subject to these conditions and shall thenceforth cease to have any further obligation under the contract and the price for all work done and goods and services rendered by the Dealer shall immediately become payable.
5. Subject to 6, the Dealer warrants that all genuine Volkswagen parts will be free of defects in material or workmanship for 24 months from sale by the Dealer. This warranty does not apply to items which have no set/fixed price. Or to any internet priced items. This includes auction and classified ad sites. Warranty is only vailid if the goods are bought as a standard retail order via telephone or in the retailer. In respect of any other part fitted or other Goods; the dealer assigns to the Customer the benefits of the applicable Manufactures’ warranty. This warranty does not apply to items with no exact or set price.
6. No warranty will apply if and to the extent that a defect is caused or worsened by one of the following, namely (a) a failure to inform the Dealer of the defect or to have it examined by the Dealer and a failure to give the Dealer the opportunity to remedy it; (b) if the Goods have been subjected to misuse, negligence or accident or used in a vehicle for racing, rallying or similar sport; (c) the installation of a part into Goods, the use of which has not been approved by Volkswagen AG or the alteration of Goods in a manner not approved by Volkswagen AG; (d) non-adherence to instructions concerning the treatment, maintenance and care of the Goods or a failure to have the relevant vehicle serviced in accordance with Volkswagen AG recommendations; or (e) the repair or maintenance of the Goods by a person other than a dealer or a person authorised by Volkswagen UK Limited.
7. No parts will be accepted for credit unless a return issue is raised within 7 days of recieving the goods. Or 14 days from dispatch in the UK quoting this invoice number. All new parts returned for credit shall, in the opinion of the Dealer, be in reasonable condition, of merchantable quality and be subject to a handling charge. Goods specially ordered cannot be accepted for credit. This does not affect your right under Sale & Supply of Goods Act 1994.
We, the company named herein and Volkswagen Group United Kingdom (the Data Controllers), will hold the information overleaf for sales, service and warranty purposes. Your information may be passed to other carefully selected third party organisations and we, or they, might contact you by mail or telephone to let you know about other products or services that might be of interest to you, or you may be asked to participate in one of our customer satisfaction surveys. If you do not wish your information to be used in this way, please write to our Brand Manager at the address overleaf so that our records can be amended accordingly.
