At G5-Online we have every confidence that you will be delighted with your purchase. However, in the event that you wish to return any goods purchased, then please follow the applicable policy detailed below.
Please contact us via ebays messaging system to let us know what the problem is and we will provide you with the address to return the item for either a full refund or exchange, Please note emails will be answered between 9am and 6pm Monday - Friday, emails will not been replied to on weekends and public holidays.
Please note when returning a item please provide your user id and a brief note explaining the reason for return. If this is not provided there could be a delay with your refund or exchange.
If for any reason you are not happy with your purchase, please contact us by sending us a email on the ebay messaging system before leaving a negative or neutral feedback so we can resolve the problem for you as we aim to give all our customers a 100% positive buying experience.