24BONNET POLYSTYRENE DECORATE YOUR OWN MINI EASTER EGGS

Postage, Packaging & Dispatch

Our Post & Packaging cost cover Royal Mails 2nd class postage charge + a small fee for packaging materials. However larger orders will be sent via Royal Mail Recorded Delivery
We are happy to combine P&P on multiple purchases ONLY IF 5 items or more (of different items) have been purchased, please request a payment total/invoice prior to paying
We aim to dispatch your items between 24 & 48 hours after cleared payment. Items purchased on Friday & Saturday will not be posted until Monday (Tuesday on Bank Holiday's)
All our glass items such as droppers or baby products are packed in foam sheet and bubbled wrapped envelops. So be assured that there is adequate packaging in place for them not to be damaged.

Feedback, Returns & Refunds

If the product you receive is in any way damaged, faulty or incorrect, please contact us within 7 days (prior to leaving feedback) to arrange for its return and refund inclusive of postage charges.
In cases of request for an exchange or refund, it is the responsibility of the customer to arrange for the return carriage and to ensure that the returned goods are adequately packed to avoid damage in transit. We strongly recommend that proof of posting/despatch is obtained by the customer. WE CANNOT ACCEPT LIABILITY FOR LOST OR DAMAGED PARCELS IN TRANSIT TO US.
We respectfully request that buyers do not leave negative or neutral feedback. Customer satisfaction is very important to us, therefore if you are unhappy with any of our services, please contact us and we aim to resolve any issues within 7 days.