YOU CAN CHANGE TO EMS EXPRESS BY PAYING ADDITIONAL COST.
Shipping Insurance Policy: If the insured item breaks during shipment to buyer, Please contact your country post office immediately to request "refuse receiving" the package because of item damaged.
Please Do not through anything away, leave the broken item in its original shipping box and original packing and fallow your country post office instruction.
(some country post office comes to pickup the package, other might need you to take the package in to post office)
your country post office will return the package to Japan, Japan post will conform the breakage then they will request me to proceed paper work for compensation.
Once breakage is conformed by Japan Post, they will issue refund to me then I will refund your item price + shipping cost via PayPal right away.
To conform breakage with me, the buyer is required to take photos of box, shipping material and broken part of item (whole item and close up) and contact me.
unless you make your country post office to send back the damaged item to Japan and damage conformed by Japan Post, there will be no refund. all the packages will be shipped out from me is insured, compensation should be done by insurance money.
99% of my items arrive in good condition and no need to be worried so much but this is what needs to be done If your item arrives broken.
Return Policy: As an Ebay seller, my top priority is to ensure customer satisfaction. If, after you have received and inspected your item, feel that it was not properly represented in the auction, contact us via email within 5 days of it's receipt to request a refund of the full purchase price. Return the item to me in the same condition it was received, and I will deposit a refund of the auctions closing price into your Paypal account.
returning shipping cost will be covered by buyer
Non claim returning package: If your package came back to me with reason "non claim" which you were not home when the package was delivered or you didn't go to post office to pick it up, re-send shipping cost will be covered by buyer.
Custom declaration: Customs declaration form will be filled out with the exact amount paid for by buyer. Please do not ask us to lower the declared value.
Buyer is responsible for taxes due to their country's tax code.
also to get proper amount of compensation in case of item breakage.
Payment Info: Payment is due within 5 business days of the auctions end and can be made via PayPal only. No other form of payment will be accepted.
If buyer hasn't paid for item for 2 weeks from purchase without any notice, I will open unpaid item case via eBay.
Please contact me If you want me to wait for payment.
Shipping Info: Your item will be carefully packaged and shipped within 3-5 business days of your payment received and verified (Paypal only).
Your item will be shipped by the method I offer in listing or method you choose.
I am Asami Yonamine the former manager of eBay site armasintincjp.
because of tragic sudden death of armasintincjp owner, the site was closed. but now I am back in business with all the knowledge, skill and contacts my be loved boss has given to me, thought continue on in this business is the only way I can repay what he has done for me.
I am based in Nagoya area of Japan, developing an extensive network of contacts in the field of authentic Japanese antiques, as well as Buddhist and Shinto religious items, Ikebana items and tea articles. I attend to auctions and antique markets in this area to purchase items for eBay listing. We export containers to all over the world regularly, and provide very reasonable shipping rates.
PLEASE ASK QUESTIONS BEFORE BIDDING
We do our absolute best to give an honest and accurate description of every item I list. However, descriptions are always subjective. Please ask any and all questions prior to placing your bid. If you would like additional pictures of a particular item, please let us know in a timely fashion so I can forward them to you before the auction's close.
Thanks for looking & BID WITH CONFIDENCE!