2Ply C-Fold GREEN Paper Hand Towels - 2640 Towels

Amaze Medical is committed to providing our customers with the highest quality products and service. Subject to verification by Amaze Medical of any alleged fault, we will accept the return of defective products for full refund or replacement only if the goods are returned within 14 days of purchase. On receipt of the returned product, we will test it to identify the fault you have notified to us. If following the testing process, the product is found to be without defect, we will return the product to you. Amaze Medical will only accept unwanted products for refund within 14 days of delivery, provided that the goods are in an unopened and re-saleable condition. Amaze Medical reserve the right to charge carriage on all goods returned which were delivered in good faith against orders received. Unless otherwise stated, all equipment delivered to UK mainland address carry a 12-month manufacturer's warranty. Customers who wish to make a warranty claim must comply with the manufacturer's instructions and warranty procedure. In order to expedite a resolution to your problem, we may refer you to the product manufacturer who will deal directly with the return. In these instances, we will provide you with the contact information for the relevant manufacturer. Amaze Medical’s Customer Service department will advise you of which method of delivery to use to return the products. Depending on the nature of the product purchased, we will either arrange a courier collection of the product, or request that you return the product to us directly. If we have arranged for a courier collection of your product, we are unable to specify the collection time. It is your responsibility to ensure that someone will be present when the courier arrives at the collection address. If Amaze Medical asks you to return it to us directly, proof of postage is not necessarily proof of delivery and you are therefore strongly advised to send your package by recorded delivery, registered post or courier and to maintain sufficient insurance to cover the value of the goods. Amaze Medical cannot accept liability for packages damaged during transit. It is your responsibility to wrap the product adequately to prevent damage occurring. Special provisions apply to Special Order Items, which cannot be returned without the express agreement of Amaze Medical