This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Please contact us within 7 days before returning faulty items as it may be that we can rectify problems without the item being returned. If we are made aware of the problem within the warranty period, we guarantee to repair or replace in the first instance, if we are unable to do either we will refund you. If goods returned during this period are found to be without faults, or if a fault has been caused by damage or misuse, you will be responsible for paying our collection and subsequent delivery costs before it can be returned to you. If the fault is the result of user error, you will be responsible for the cost of any repair or replacement that you request.
If cancelling an order, goods are to be returned at your own cost. Please ensure that items for return are fully insured and packed so as to ensure damage does not occur in transit. We will not accept responsibility for damage to returned items caused by poor packaging or damage in transit. If an item is not returned to us after a customer has exercised the right to cancel, we require that item is made available for collection. The cost of collection will be deducted from your refund. In the event of an item being returned in a working condition or an error/fault being through user error both the return and the initial postage cost, plus the resending cost will the buyers sole responsibility. Return postage costs in all cases will remain the buyer’s sole responsibility.
FREE DELIVERY ITEMS;
Our actual shipping costs are built into the selling price, all refunds will be less our original delivery costs.
We reserve the right to withdraw any item from sale at any point prior to dispatch.
This listing may include unintentional inaccuracies or typographical errors, for which we apologise.
Your statutory rights are not affected by these terms and conditions.