We guarantee our hair 100% human. Anyone intimating that our
hair is not 100% human is incorrect. A simple test is that synthetic hair would
melt on a pair of straighteners. You can use super hot GHD's with
our hair, you can curl and straighten as often as you like!
EXPECTATIONS: quality and quantity is consumerate with
price. Do not expect £200 Katie Price hair extensions unless you are paying
However as per our feedback we do provide good quality, affordable long
lasting hair extensions. I use my own hair for my own extensions and have 100%
confidence in it.
Colour - a lot of negative feedback is about colour. Please
note the photo is for illustration only, all hair colours are clearly stated
along with the colour code.
If you do not understand hair extension colours
please seek professional advise before purchasing.
Please note hair extension
colours can vary between supplier so do not assume that you will get the exact
same colour you recieved from a previous seller.
It is better to stick with one
supplier for continuity of colour.
Thickness or Thiness of hair - this is not an excuse for
negative feedback. Weight is clearly stated throughout the listing.
Stating that you got more hair from another seller for less
money is irrelevant to this transaction and highly unbelievable considering raw
prices are much the same across the board which does not leave us sellers
with huge profit margins. We have clearly stated the hair weight at every
throughout this listing, so you cannot possibly state our hair is
thinner than expected on your feedback as you know how much you are going to
receive before you buy it!. If you do not understand this ask a qualified
extensionist to explain!
If you have read and understood every part of the listing
before you have purchased then there should be no need for anyone to leave
Our feedback is important to us and many buyers with a low
feedback score and limited Ebay trading experience are very quick to leave
as they are not aware of how damaging this can be to a long
standing ebay seller. We find that 9 out of 10 buyers leave negative feedback
without even contacting
us first to try and work out a solution - this to us
seems crazy as surely a refund or compromise would be more satisfying than
leaving a negative feedback.
If this is not the case then we would file a
defamation claim against the feedback received as this is an abuse to the ebay
and a clear example of unfair trading on the part of the buyer.
Please note any neutral responses we receive we always
contact the buyer to try and resolve any problems, if they do not respond then
we can only assume that despite
the initial neutral response they were in fact
happy after all with the product and would urge any potential buyer to take