Making a purchase could not be easier, simply enter the number of items that you would like to purchase and click on the "buy it now"button, remember we do offer discount for multiple purchases. Please contact us for further information. Once your order has been placed you will then be directed to make payment. Paypal is our preferred payment method as it is fast, safe and offers protection for both you as a buyer and us as a seller - we are fully verified by paypal. We also accept payment by all major credit cards and postal orders. If you wish to make a payment by Debit or Credit Card, please call 0800 756 5370. Sorry but we do not accept personal cheque payments. Once you have placed an order we will send you an email confirming that we have received your order. We will then send you a further email once your payment has been received
We dispatch all orders via Royal Mail or Skynet Worldwide Express. Each listing will specify which type of delivery option is available.
1st Class Royal Mail - takes 1 to 2 working days after dispatch
2nd Class Royal Mail - takes 3 to 5 working days after dispatch
Royal Mail Special Next Day delivery - delivered next working day before 1pm after dispatch
Skynet Worldwide Express Next working day - takes 1 working day after dispatch
Please note that there are limitations to the service coverage areas for next day deliveries Postcodes not covered by the next day delivery as follows: KA27, KA28, AB31-38, AB40-56, IV1-28, IV30-32, IV36-40, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49-50, BT HS, IV41-49, IV51, 55 & 56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE, IM, Channel Isles, Northern Ireland, Republic of Ireland
International Deliveries - this will vary from country to country. Please bear in mind deliveries outside the EU will be subject to possible import taxes in your country. Additional charges for deliveries to different Islands / Regions of different countries may apply. (ie. Canary islands, Tenerife, Madeira etc)
The best way to contact us is directly through eBay questions. We answer 99% of questions within 24 hours and mos If in any way you do not feel we deserve 5 Stars Positive Feedback please let us know why and we will make it up for you. Your feedback is important to us; it helps us to develop and improve our services, therefore we welcome all feedback and complaints whether considered justified or not and we assure you that all complaints will be handled with all seriousness
We will leave you a Positive Feedback in return. tly within a matter of a few hours. If you need to send attachments by email you can contact us on email@example.com
Collection address: Unit 4, Maple Grove Business Centre, Lawrence Road, Hounslow, TW4 6DR (opening times 9am and 12pm Monday to Saturday)
Tel: 0800 756 5370 (Monday to Saturday 9am- 5pm)
Under our Refund Policy, you have 7 days of receipt to cancel an order and return a product to us, providing it is unused and in a saleable condition for a full refund.
Where a product is faulty, damaged or described incorrectly we will refund the original delivery charge, but not when a product is simply unwanted.
Except for faulty items, we only accept returns of items that are in the same physical condition as they were supplied. You must also have taken reasonable care to not mark or damage the product. All returned items will be inspected upon receipt. If there is evidence that the products are not in the same physical state and reasonable care has not been taken with them, then unfortunately you will not be eligible for a refund.
Faulty items If your item develops a fault please notify us If the fault has developed within 30 days of delivery we will offer a refund or replacement, including original postage costs or a replacement product once the original product has been returned to us for checking and verification of the fault. If the fault develops after 30 days but within the 1year warranty please contact us via my eBay and we will repair or replace it once the original product has been returned to the our team for checking and verification of the fault.
If a product is returned as faulty but not found to have a manufacturing fault or if a fault has developed as a result of misuse, no product or postage costs will be refunded
If in any way you do not feel we deserve 5 Stars Positive Feedback please let us know why and we will make it up for you. Your feedback is important to us; it helps us to develop and improve our services, therefore we welcome all feedback and complaints whether considered justified or not and we assure you that all complaints will be handled with all seriousness
Once we received feedback from you we will automatically leave a Positive Feedback in return.