We offer a no quibble return policy. However, before returning any item you must contact us so we can advise the correct course of action.
Items are usually dispatched within 1 working day of cleared payment.
Once dispatched, orders usually arrive within 2 working days. Please note: Weekend days and bank holidays are not classed as working days.
Please note: Any orders that are placed with 24hr courier delivery will need to be placed on a working day (Mon-Fri) before 2pm if they are required for same day dispatch. If the order is placed after 2pm or anytime on a weekend then the order will be dispatched the next working day. Dispatch and delivery takes place on week days only, excluding weekends and bank holidays.
Please bear in mind that once the item has been sent it is in the hands of either Royal Mail or another courier so we need to trust that they will offer a good service.
If your item does not arrive we will not be able to deem it as missing until at least 14 working days have passed from the date of dispatch. This is because Royal Mail will not class it as lost until then.
For more details please see our terms and conditions.
Woodland sells a huge range of products including camping, fishing and garden accessories. We also offer a great selection of tools and accessories including lights and accessories, hand tools and power tools.
We are based in the UK and our goal is simple, to offer the Best Prices and 100% Customer Satisfaction.
We offer an industry leading no quibble return policy and have a customer service team dedicated to keeping our customers happy.
If we can be of any assistance please contact us, we’re here to help.
We’re here to help so if you have any questions please feel free to contact us via the eBay contact seller link.
Our customer service team works from 8:30 - 5:30 Monday to Friday so don’t worry you will soon receive a reply to the emails you send.
Please complete the eBay checkout procedure in full when making a purchase. This gives us all the information we need to fulfil your order. If you do not fill in the information correctly then there may be a delay in dispatching the order. It is also helpful to provide a telephone number as this can be given to our couriers in the event that they have problems finding an address.
We currently only accept Paypal as a payment method. Please do not send cheques or any other form of payment as these will not be accepted.
We must receive payment within 14 days of the purchase date. If payment hasn’t been received by this date without good reason then we will open an unpaid item dispute on eBay to recover our selling fees.
If you are reading this as the winner of on item then there should be a link which you can click at the top of the page to complete your purchase.