PayPal is our preferred method of payment for a quick and speedy transaction however we do also accept payments by cheque. If you would like to send a cheque there is a 75p fee for this service.
Unfortunately we are unable to accept credit or debit card payments at this time.
‘My Wedding Party’ do offer combined shipping on all of our products purchased in one transaction. Please visit the ‘Postage and Payments’ tab at the top of the listing description for all the services available, prices and additional item prices.
The total price should be reflected at checkout however if not please ‘request invoice’ at checkout and I will issue it for you.
‘My Wedding Party’ post all standard items (non handmade/personalised) 1st class on a daily basis Monday – Friday and on a Saturday morning from May to August. We do not post on Sundays or Bank Holidays.
1st class delivery times are clarified on the Royal Mail website as follows:
‘Although we aim to deliver mail the next working day, we cannot guarantee delivery times’
Royal Mail do not accept a letter/parcel to be deemed as ‘lost’ until 10 working days have passed, therefore unless extremely urgent we cannot replace a lost item until these 10 working days have passed.
If on the rare occasion an item does get lost we will place a claim with Royal Mail and they may need to contact you for further information.
‘My Wedding Party’ post all standard items (non handmade/personalised) via ‘Standard International post’ on a daily basis Monday – Friday and on a Saturday morning from May to August. We do not post on Sundays or Bank Holidays.
Royal Mail aim to deliver international parcels within the following time frames:
Europe – 3 to 5 working days
Major Worldwide Cities – 5 working days
Rest if World – 7 working days
However this is just a guide and some of our parcels have taken around 21-25 days to arrive and therefore we cannot replace a lost/delayed item until sufficient time has been given for its arrival. Please be aware of these time frames when you make your purchase.
With the exception of the ‘DIY Candy Buffet Set’ none of my international parcels are sent with a tracking number. If you would like a tracking number please request a quote for this service prior to purchase.
Unless advised by us please send all correspondence via Ebay as this will get the speediest response.
Due to the amount of e-mails received on a daily basis you may find in busy periods it takes 24-48 hours for us to respond to your question/query, but please be assured we WILL respond as soon as possible.
All feedback left for My Wedding Party is greatly appreciated whether positive or negative and hopefully it represents a true reflection of our business.
Unfortunately sometimes things do go wrong but please be assured we will do everything we can to rectify the situation. It is never nice to receive negative feedback especially when we haven’t been given the opportunity to help sort your problem out so please contact us if you need to – we are a friendly bunch!
Unfortunately I am unable to offer a discount on any of products so please save us all the embarrassment of asking. I already offer the best price I possibly can to all my customers and unlike some sellers do not leave room for movement just for those that ask.
I completely understand how expensive weddings can be and I do regularly review and if necessary revise my prices.
I do also have annual sales in October and December so you may find the item you want is reduced at this time (personalised items are not often included in the sale)
‘My Wedding Party’ was born following 18 months of planning for my own wedding back in 2008. After several terrible internet purchases I decided that I needed to channel my own ideas and creations into an online business that provided unique and good quality items at a modest price.
Planning and designing my own wedding has helped me immensely in understanding your wedding needs. I was a BRIDEZILLA of the highest order so completely understand you want everything to be better than perfect; therefore I am well equipped to ensure you achieve your dream wedding.