Welcome to the Nissan GB Official Store.

At Nissan to ‘build quality’ is what we do and not just what we provide, and this applies to all of our Products and Parts giving you continued peace of mind.

Our quest to optimize product development and deliver highly innovative technology ensures we enjoy a reputation for creating truly innovative vehicles and products.

Only genuine Nissan Parts and Accessories deliver the perfect fit, reliability & performance of your car’s original parts.

Whether it is for a personal or practical touch, we have a great range of accessories tailored to fit your Nissan vehicle and these come with a 1 year warranty.

Should you have an enquiry, please send us an eBay message or an e-mail to ebay@nissan.co.uk.

Thank you for taking the time to look at the Nissan GB Official Store.

We offer free delivery on all products bought on Nissan GB Official Store, and these will be delivered by either Royal Mail or Parcelforce, depending on the package weight. Please no.te that if your order is too large to fit through your letterbox or above a certain value, and there is no-one at home to receive the parcel, you might be asked to collect it from your nearest collection point.

Tracking your order?

You can track the progress of your delivery if it has been dispatched by tracked service by contacting the assigned courier via telephone or website, you will need the tracking number and this will be found on 'your order has been dispatched' email.

Royal Mail customer services/tracking – 0845 740740, 8am - pm Monday to Friday

Parcel Force customer services/tracking - 0844 800 4466, 8am - 7pm Monday to Friday

Please no.te we only deliver to UK mainland (UK excluding BFPO, Channel Islands, Northern Ireland and Outer Hebrides).

1. DISTANCE SELLING REGULATIONS

1.1 Subject to paragraph 1.2, you have the right under the Consumer Protection (Distance Selling) Regulations 2000 (the "Regulations") to cancel any contract between us for the sale of the goods you have ordered at any time during the period ending seven working days beginning with the day after the day on which you receive the goods.

1.2 The time periods to which this paragraph 1 (Distance Selling Regulations) refers apply only where we give you the information required by the Regulations before the contract is made or thereafter in good time, and in any event at the latest at the time of delivery. Longer time periods apply if we don't satisfy this requirement.

1.3 We will provide the requisite information when we confirm that we have received your order. The procedures which we ask you to follow to cancel the contract and return the goods are set out below.

1.4 For further information about your rights under the Regulations, contact your local authority trading standards department, Citizen's Advice Bureau, or go on-line at http://www.consumerdirect.gov.uk.

2. YOUR RESPONSIBILITY

2.1 If you cancel the contract between us for the sale of the goods, you must return the goods to us, except where they were delivered in error, or you are entitled to reject them, for instance where they are faulty, defective or have been mis-described.

2.2 If you don't return the goods to us, or return the goods at our cost, other than in these exceptional cases, we may charge you an amount not exceeding the direct costs of recovering the goods from you.

2.3 Prior to returning a purchased item, kindly contact us on ebay@nissan.co.uk or via the eBay message to request authorization.

3. REFUNDS

Wherever we decline your order, you cancel your order, or the contract between us is cancelled in accordance with the Regulations, or otherwise under our Terms of Business, we will refund the total amount you have paid.

4. PROCEDURES

4.1 To cancel an order or a contract, please send us an e-mail or write to us to that effect at the address set out in the General Terms. We do not accept cancellations over the telephone.

4.2 Please re-package the goods, preferably in the original packaging, enclose the returns form and affix the label to the parcel. We recommend that you obtain a receipt for your postage, a certificate of posting, and consider insuring your parcel against loss or damage in the post.

4.3 We inspect all goods returned for any damage or deterioration.

All genuine Nissan parts and accessories come with a 1 year warranty, covering any manufacturing defect.