Cancellation / Return & Refund Policy
You may cancel your order at any time until you have confirmed via email that you agree for your goods to be printed & dispatched. Cancellation must be made within this period or within 14 days from order date.
Invite Designs does not accept any returns of personalised cards or invitations as these are bespoke.
Refunds will not be issued for personalised services as the goods are bespoke and cannot be sold to a third party. Refunds will only be issued on agreement by Invite Designs and customer due to fault from Invite Designs services.
Invite Designs will store your details such as name & address, and will only use solely for Invite Designs marketing purposes. Invite Designs will not sell on your details to any other third party without consent. Credit cards and other payment information will not be stored.
We will use your information to contact you for email and mail promotions only.
For further information, please contact us via email firstname.lastname@example.org or telephone 01252 500797.
*PLEASE NOTE TERMS & CONDITIONS
It is important you specify any corrections, amendments etc before approving your proof for printing. We cannot be held liable for changes after this time and refunds cannot be issued due to the be-spoke nature of goods. Please ensure you are happy with the colours, text, spelling, and picture quality before confirmation of print. Colours may vary slightly from your proof to your printed copy due to pc resolution differences and publication colours. Once you have approved your proof for printing you are agreeing to our t&c's. Your proof will be held on file for 30 days before being deleted, so if you require any re-prints please order within this time.
A very small print of Invitedesigns web address will be printed on the bottom corner of each card/Invitation received. If you wish for this not to be printed, please state this before printing.
(Your order will be printed onto 240gsm gloss photo paper using professional inkjet printers. Size 4x6 with a 5mm border, postcard style.)
We try to ensure that all of the items shown on the website are accurately represented however slight variations in colour, typefaces and layout may be experienced.
We endeavour to despatch the goods to you in perfect condition. However occasionally goods can be damaged in transit and we are keen to rectify any problem as quickly as possible.
In the event that the product(s) is defective, you may return it to us at your own expense within 7 days of receiving such product(s). Please return product(s) to the postal address set out in "Contact Us". We will offer to reimburse the price that you have paid for the product(s) to your credit or debit card. Alternatively if you call us immediately on the number shown in "Contact Us" we may offer to reprint and resend the product(s) free of charge.
All complaints will be acknowledged within 5 working days. We will endeavour to resolve any complaints within 14 days and keep you informed during the resolution process. Please note that your right to return items to us in accordance with these terms and conditions is in addition to any other statutory rights you may have.