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Business seller information
Buy Direct 4U
Return policy details
All our items have 14 day no quibble money back guarantees. If you’re unhappy for any reason with your purchase, please return in the original box and packaging, unused and in a resalable condition to us within 14 days of receiving the goods. We are unable to return postage costs to you. This does not affect your statutory rights.
If you receive your item is damaged, please contact us within 48 hours of signing for the parcel so we can claim against the courier and arrange a collection. If we do not have confirmation of any damage within 48 hours, we consider the item to be accepted by the customer and are unable to claim from the courier. In this case, the buyer will be responsible for returning the item to us within 14 days for refund or replacement
If your item develops a fault within the 14 day refund period, please contact us immediately to discuss the problem and our customer service advisors will respond accordingly. If the item is faulty within this period, we will be responsible for all costs incurred for repairing or replacing the item* Applies to UK only.