This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
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We always want you to be satisfied with your order and pride ourselves on our customer service.
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Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
At Moto-oil we hope that you are pleased with your purchases, however we know that sometimes you may need to return or cancel an order. Goods can be returned within 7 working days after receipt of the shipment.
Contact us in writing and call 07412 254254 to return the goods. You are responsible for the cost of return carriage and risk of loss or damage when returning the item(s), we advise you take out shipping insurance to cover the value of the goods.
The goods must be un-opened, clean and in the same condition as they left Moto-oil with the original packaging and documentation.
Refunds, (less any deduction agreed and advised), will be credited within 30 days.
Any non-stock items, supplied as “special order”, will not be accepted as returns.
We reserve the right to levy a 25% restocking charge for refused deliveries of correctly supplied goods.
All items supplied will leave our store having been checked to be in perfect condition. No returns will be accepted without prior agreement.