We always stand behind our items. Items can be returned for exchange or full refund within 14 days from the date you receive your merchandise. We are not responsible for any purchase after this 14-day period (expect those specified) Return shipping is the responsibility of buyer unless the return is dueing to our mistake (i.e., you receive the wrong item). We will pay for shipping replacement back to you if an exchange is requested Return is only accepted for defective product, quality problem or wrong product (except those specified). We don't accept return because you brought a wrong item, or you are not satisfied with the design or color, etc. Please read our description clearly before buying, make sure you buy the correct item. If you have questions about your purchase, please feel free to contact me. Please Contact us using "ask seller a question" link to avoid spam and fake email. After receiving the item, please kindly confirm receipt by leaving feedback for us at ebay. Happy biding!