This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
You can change your mind for any reason within 30 calendar days of delivery and we will be happy to provide a full refund. This applies to all sales within the European Union. We kindly ask you to return the item in it's new unused condition in its original manufacturer packaging by your own method.
If you receive the wrong item or if the item has been damaged in transit, please contact us straight away and we will replace it immediately. We will arrange the collection of the item and send the correct item to you at the same time. International customers will need to return the item by their own method. Unfortunately, we cannot refund international postage.
If your item is faulty upon receiving it, we’ll need to get it back for testing and we will replace the faulty item with a new one. If you have used the item and the goods are within the warranty period, please contact us and arrange for a warranty repair. Items returned under warranty will need to be sent to us at your own cost.
We are unable to refund any expedited delivery charges such as Saturday or Guaranteed Next Day. For items delivered outside the mainland UK, we are not able to refund any additional or international postage or return postage costs incurred.
When writing to us to arrange to return an item, please be as descriptive as possible regarding the reason for return. Include your name, contact details and the invoice number to allow us to track the item. The more details that you give will help us to give a speedy response.
In the first instance please contact us via the ebay messaging system.
This returns policy does not affect your statutory rights.