This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
At Sian Victoria Boutique we acknowledge that on occasion, buying without trying can sometimes result in a garment not fitting. This is especially true with vintage items since interpretations of sizing can differ so drastically. Body shapes vary, as do computer monitors. Therefore we have a no quibble returns policy. Simply submit a return request within 7 days of purchasing or email us so we know you are returning it. Once you have sent it back to us we will refund you asap.
Please note that we cannot reimburse either return postage costs or the original postage costs of your returned item. As with buying any clothing online you must accept that there is a chance it may not quite fit. We will, however, reimburse postage costs in the event that we grossly misrepresent an item.
In the event that you are exchanging an item it is your responsibility to pay for return postage and delivery costs for the exchanged item. Unless, as above, we have grossly misrepresent your item. Unfortunately, we are only human, and mistakes and oversights do happen from time to time.
We want you to be satisfied with your purchase, which is why if you do experience a problem it is important to contact us as soon as possible, prior to leaving any unsatisfactory feedback. As mentioned, unintentional mistakes can and do happen. However, we will always try our best to resolve any issues in a fair and friendly manner and are happy to do so.