Dart Computers is a trading name of D.A. Computers Ltd . Established in 1981, we supply high quality computer systems to gaming enthusiasts, home users, businesses, educational, local authorities and government. We provide a wide range of bespoke computer systems tailored to the exact needs of our customers. Our proven quality control and aftersales support is amongst the best in the country. Our customers are extremely important to us, and we rely on providing the best quality at the lowest prices in order to assure loyalty and repeat business. We have strong relationships with the top IT component manufacturers including Intel Technology partnership Gold partner, AMD Fusion Partner, Microsoft OEM Partner & ASUS Gold Partner.
Contact and address
15 Bell Lane
Sales TEL 0845 4675494
FAX 0116 2999545
Shipping and Handling
All our systems are custom manufactured on a build to order basis and undergo extensive quality control, including a 24 hour burn-in test. For this reason, we aim to dispatch all orders within 2-3 days from receiving cleared funds.
Orders destined for UK mainland are dispatched by parcelforce worldwide 24 hour next day courier FREE OF CHARGE.
Upon dispatch of your order, you will receive an email confirmation detailing the date of dispatch and tracking number via your email address registered on eBay. Your tracking number and delivery status will also be updated on eBay's website
Components and accessories
All other items will be picked and dispatched within 24 hours from receipt of cleared funds.
We operate a low cost consolidated (multi order) delivery service which operated via royal mail 2nd class post as well as a 24 hour next day parcelforce worldwide 24 service.
Please note the total time from ordering to receiving your item is the time from which we receive cleared funds plus the time to dispatch plus the time to deliver. Whilst our courier service is very efficient, there are rare times when packages get delayed, please understand any such delays are out of our control, we will however, endeavor to liaise with the courier should the need arise. Please bear this in mind when entering your DSRs for feedback.
Warranty and Returns
We are happy to except goods back for any reason (including change of mind) withing 7 working days of receipt for a full refund. It shall remain the customers' responsibility to return any such item at their own expense, and for that item to be received by us in an undamaged, unopened 'as new' condition.
Computer systems are covered by a minimum 12 month return to base warranty that covers both parts and labour. In addition, the first 30 days is covered by a 'collect and return' warranty that covers the cost of our courier collecting and returning the computer to your door. Failures after the first 30 days but within the warranty term shall be either sent to ourselves by the customer, or we can arrange an insured courier collection for a fee of £12.00. On completion the goods will be returned to your door by courier free of charge.
Any faults that arise due to the following shall not be covered by warranty : Accidental damage, misuse, overclocking, modification, alteration to original specification, software related issues.
Other items warranty
All items are supplied with a minimum warranty of 12 months. Should an item fail within this time, you should obtain a returns material authorisation from ourselves by either contacting us by phone or in writing. Any item received without prior consent will be returned without inspection. The customer will be responsible for the return costs of the item. Any faults found to be a result of misuse, accidental damage or tampering may not be covered.