After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
We comply fully with the Consumer Protection (Distance Selling) Regulations 2000.
You are required to notify us within 7 days of receipt of your order if you intend returning the goods.
We do however offer a full refund if the goods are returned to ourselves within a 14 day period but please note only unused/unsoiled goods that are returned to ourselves in the condition sent with all original tags and packaging intact will be eligible for a refund.
Customers are expected to return the order
securely at their own expense. We recommend the use of a traceable service. Having been properly notified we must receive the order back no later than 14 calendar days after the customer signed for the original delivery. We take no responsibility for goods returned until they are received by us.
Once the return arrives it will be processed and refunded within 24 hours of receipt.
Unfortunately we do not offer an exchange on return items. If you need a different size/if the item is not suitable please re-buy the size/item needed online and request a return in the requested manner for the unwanted item and follow the above return process to send the item back to ourselves.
If you have any problems with your return or have any questions please contact us at email@example.com and we will be happy to help.