Should you wish to return anything bought from us, we'll be happy to refund or exchange a product provided it's in fully resalable condition.
We offer 28 days unconditional approval on any unused items purchased from us. You can claim a refund (less the Postage & Packaging cost) on any items returned to us within 28 days providing they have all the original tags and packaging intact.
When returning the parcel please ask for a "Proof of posting certificate" as we cannot be held responsible for goods that go missing whilst in transit.
If you have incorrectly ordered the wrong item we can exchange the item subject to stock availability, however additional postage charges will apply.
If we have made a mistake, please contact us so we can resolve the issue immediately.
For all Returns, please fill in a Returns Form, which you will receive with your order. Without a Returns Form we will not be able to process your Refund/Exchange.
Returns Address: JT Macs Direct Ltd , Ensor House, Ensor Way, New Mills, High Peak, Derbyshire, SK22 4NQ
If you have questions about this VAT, please contact the seller. The actual VAT requirements and rates may vary depending on the final sale.
Postal order/Banker's draft
Other - See seller's payment instructions
Seller's payment instructions
UK customers can make payments by PayPal, Cheque or Postal Order. Payment from Non-UK customers is by PayPal only. Cheques are to be made payable to JT Macs Direct LTD. Please allow 5 working days for the Cheque to clear. If sending a Cheque/ Postal Order, please include some reference to what you have purchased. This will help avoid any delays.