This item is Graded and comes boxed with instructions and is covered by our 90-Day Guarantee!
items, sometimes called "seconds" or B grade stock, were brand new
items that have been returned to the original retailer or manufacturer.
are many possible reasons for this: cancelled orders, unwanted gifts,
cosmetically marked items, missing parts, minor faults, damaged boxes or
even simple delivery errors. In some cases, it can be hard to
distinguish a graded stock item from a new one.
put all products through an exhaustive refurbishment and quality
control programme in our factory. We correct any technical faults so
that it functions like new and we test it to ensure that any remaining
imperfections are purely cosmetic. We will only offer an item for sale
to our customers once it has been thoroughly tested in this way and we
are completely satisfied that it functions as it should.
When buying graded stock from us please remember:
- A graded item can cost substantially less than the same item brand new.
- Buying graded items is a great way to reduce landfill waste and help the environment.
- A graded item functions like new, but is not brand new and will not be perfect.
- A graded item may show cosmetic imperfections.
- A graded item may be re-packaged in plain packaging.
- A graded item may be incomplete - it may have minor parts or accessories missing that do not affect its functionality.
- We offer a no-quibble 14 day returns policy on our graded items (see returns policy below for details).
products are electrically checked, tested and repaired by our factory.
These products are then sold with guarantee and are fully working items
that may have cosmetic marks.
We accept Paypal only - This is trusted, secure and provides protection for both buyers and sellers!
We kindly ask that all purchases are paid for within 48 hours unless by prior arrangement, otherwise we reserve the right to re-list the item.
All purchases will be delivered via Royal Mail or CityLink and will be fully traceable.
aim to despatch items purchased and paid for by 10.00am on the same day
and the rest within 24 hours, but please do allow up to 48 hours.
Following despatch, your purchase should arrive the next working day!
references will be supplied promptly once the item has been despatched
so you can track the progress of the delivery online or by phone.
Delivery & Returns
item will be sent by economy delivery (3-5 working days) - Upgrade to
next day is available, please select this upon checkout if required.
made and paid for before 10.00am Monday to Friday are usually
dispatched on the same day, but please do allow up to 48 hours.
- The delivery cost and times stated in the listing are for the UK Mainland only.
you are in the Highland areas, Islands, Northern Ireland or Southern
Ireland please contact us for postage costs before making your purchase.
- Delivery of your order is normally 2-4 working days from receipt of your payment.
- Discount may be available on postage/carriage if one or more items purchased at the same time - please do ask!
- Please check your item thoroughly for damage before signing for it - it cannot be claimed for once accepted!
in the unlikely event a product arrives damaged by the carrier (where
damages are identified prior to accepting the delivery) or faulty we
will replace the item FREE of charge. For more information please see our returns policy below.
We will aim to respond to your e-mails & eBay messages within 24 hours (excluding seasonal holidays & bank holidays).
14-Day No Quibble Return Policy
are happy to offer a 14-day no quibble policy so you can rest assured
that if you are not entirely satisfied with your purchase you have 14
days in which to return it for a full refund!
Faulty returns within the 14-day period will qualify for a full refund, inclusive of original postage costs and the cost of return.
within this period will be returned at the expense of the buyer. Where a
refund is sought, the full price of the item will be refunded, however
original postage costs will not.
Comprehensive 90-Day Guarantee!
This product carries a 90-Day Guarantee for complete peace of mind.
returned within this period (after the14-day period mentioned above)
will qualify for free of charge inspection and repair. Where an item
cannot be repaired, it will be exchanged for the same or similar item. A
refund will be offered in the event that your item cannot be repaired
and a replacement cannot be be sought within 14 days.
Please return all items to:
159-161 Market Street
SECURITY AGAINST FRAUD
Please be aware that all of our products carry UV security coding in addition to tamper-proof labels
to protect against fraudsters who attempt to return their own faulty
products in place of those purchased from honest sellers. As a third
level of protection, all individual serial numbers are recorded against item number, buyer ID and shipping references.