This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
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Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
We can accept the return of an item based on meeting the conditions mentioned below.
If for any reason you are unhappy with a CD or DVD product purchased from Gift Of Sound, you can return it to us in its original condition within 14 days of the date you received it.
The item MUST reach us in as new condition, unopened (with seals and shrink wrap intact) in order for us to issue a full refund for the price you paid. We do reserve the right to refuse returns or to charge you our fees and expenses if the product is received otherwise than in accordance with this requirement.
CD or DVD products received which were not what you ordered or which arrive damaged, defective or with an incorrect quantity must be reported to us within 28 days of the date you received them. In this case Gift Of Sound will either supply a replacement or make good any missing items.
We always advise customers to check any DVD or CD on a second machine a before returning it. If a returned item is found not to be faulty we do reserve the right to refuse returns or to charge you our fees and expenses.
All goods being returned MUST be properly packaged to the same standard they reached you i.e. boxed and or bubble wrapped as appropriate for protection.
We strongly recommend you obtain proof of postage or use a signed for service to cover yourself in case Royal Mail lose or damage the item as all goods returned to us remain your responsibility during transit and until received/signed for by ourselves. In the event of damage or loss you would be responsible for making a claim against the Post Office.
Gift Of Sound