We strive very hard to offer a
fast and efficient service at all times. After all, a happy
customer is potentially a returning customer. However, even we
are 'human', and although such occurrences are very rare, if any
purchase is not as described please get in touch by either
direct email or through the Ebay messaging service and we assure
you that we will work to resolve any issues you may have. If any
item is wrongly advertised a full refund will be issued on the
safe arrival back with us of the purchased item. All we ask is
that you contact us prior to returning the item so we know to
expect a return.
Regarding your postage here is
what to expect:
If an item is paid for by Paypal - when it is ready for posting
a tracking number will be left through the Paypal website which
will result in a confirmation email being sent to the buyer.
If it is marked ‘sent’ - it means just that and has been posted
If it is marked ' In Process' - this means the item may have
been paid on a weekend or an evening and the item is ready for
posting the next day (except Saturday when this means it will be
sent on a Monday).
If an item is delayed in the post please let us know as we chase
up lost or delayed items and do not ask you to do this yourself.
After all, we sold the item so we firmly believe it is not the
customer’s until they sign for it.
We try to be as flexible as
possible and offer the following methods of payment. Bank
Transfer, Cheques (GBP£ only), Postal Orders & Paypal. Although
we agree it is convenient, Paypal is a costly method, to us, of
accepting payment so if you can at all possibly use one of the
first mentioned 3 choices we would be grateful but it is the
customer’s choice and we thank you for which ever payment method
you decide to use.
We prefer bank transfers as a
method of payment from UK based customers but sadly this
facility is not available to overseas buyers because of
excessive bank charges we incur for handling outwith the UK.
For anyone with a UK bank account wishing to pay by direct bank
transfer, please contact us for further information. Many people
are unsure of the process and even if you are not linked up
through internet banking a quick call to your own bank
requesting payment to be made will be fast and free. Payment
usually arrives into our account 1-4 days after you have sent
payment. We will email you when we have received the funds to
confirm the payment’s safe arrival with us.
Most of our items will show a
recorded option price and a special delivery price for UK
customers. Judging the postage required can be difficult when
items are offered on a low start no reserve auction basis. If we
have quoted only for special delivery it is because we firmly
believe the item will exceed a value of £30 and like to make
sure the item is fully insured for its journey through the
postal system. If for any reason your item does sell for in
excess of £30 but you would prefer a cheaper option (recorded
delivery), please let us know. As long as the item is sent by a
method which requires a signature on delivery we do try to be as
flexible as possible. For overseas buyers all goods will be sent
via Royal Mail International Signed For. Some items will show an
optional choice for insurance. This again is if an item sells
for more than £30 extra insurance can be taken out for the full
value of the item. If it is marked insurance included and item
sells for example at £100 we have assumed it would and the
insurance has already been included in your price. The overseas
price may be seen as no price given, This will only happen if an
item weighs in excess of 2Kg as the price at this weight bracket
is determined by Geographical location so if interested please
contact us for a quote to your country of residence.
At checkout, if you have
bought more than one item please wait until we send you an
invoice as we always combine postage costs. We want you to be
happy and return again and again which is something we feel the
customer will not do if they feel they have been grossly or
unfairly charged for postage. Please note under no circumstances
will we send any goods by international surface mail nor will we
send without insurance regardless of the final sale price. Nor
will we send to an address if paid by Paypal which is not the
registered address through Paypal.
We regularly have customers
buying/winning an item but wish to wait a little longer before
settling their bill as they may want to bid on further items,
This is not a problem what so ever. Just drop us a quick note
saying you wish to delay your payment as you intend to purchase
further goods. We will send you a combined invoice when you are
We also appreciate that buying
online is not the same as seeing or feeling an item and we do
try to provide good and clear images of all items. However if
you need more information on an item please request more
specific details or photographs or contact us directly by
telephone or on the Skype feature either by voice or text.
Lastly : We aim to make your
buying experience a pain free and pleasurable experience and
fully appreciate YOUR money was hard earned and give the same
standard of service to everyone no matter how much you spend. If
you have viewed an item or bid and been unsuccessful we hope you
will return again soon and join our growing list of happy
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
If any item fails to meet the description a full refund will be given as soon as goods are returned.We are very flexable and easy to communicate with so please in the unlikely event of a problem let us know either by email or through Ebay and we will strive to resolve the matter as quickly and painlessly as possible.We will pay the return postage costs on any item failing to meet its description , The buyer will pay the return postage if they simply change there mind or just dont like the item.
(estimated and based on max bid)To be provided at checkout
Your maximum bid:
Your maximum bid:
Please read the full listing. By clicking Confirm bid you commit to buy this item from the seller if you are the winning bidder. You will enter a binding contract.
By clicking Confirm bid, you are committing to buy this item from the seller if you are the winning bidder and have read and agree to the Global Postage Programme terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase you maximum bid amount.