Payment

Methods of payment are cash on collection, debit/credit card, PayPal, bank transfer or cheque. No goods can be collected or arrangements for delivery made until we have cleared funds. Contact must be made within 24 hours of the auction ending and payment is to be made within 7 days of the auction ending (unless by prior arrangement with ourselves), otherwise we reserve the right to relist the item. 

Shipping

All of our stock is available for immediate collection (by appointment) or dispatch, although ideally we like a couple of days to check, clean and wrap if possible.

We offer free insured delivery to the whole of UK (excluding islands and highlands) for this item. If you wish to collect, send your own courier, or require local delivery please call 07866 705199 or email mark@priorandwillis.co.uk, as we are likely to be able to offer a discount on the purchase price. 

Where appropriate, smaller items will be sent using a parcel delivery service and you should allow around 1 week for delivery.

Larger items will be sent via a specialist antique furniture courier. Usually this will be our driver and van, however if you live in the West Country, Wales, the far North of England or Scotland we use reliable, careful specialist courier companies.

Please allow around three weeks for deliveries using our van or four weeks for other couriers (although often we will be much quicker than this). As standard we offer a one man delivery service and the driver will need able-bodied assistance to carry/position large/heavy items in your home. Our insurance policy (like most others) only covers curb side deliveries. Our driver will happily help to carry items into your home, however in the event that any damage is caused to the item or home, this will be at the customer's responsibility.

If you require an urgent delivery please call 07866 705199 or email mark@priorandwillis.co.uk, as we are likely to be able to organise this for you.

Terms of Sale

Antique furniture is old and we have done our best to describe any major faults. The buyer should expect imperfections such as shrinkage cracks/gaps, slight warping, repairs to structure and veneers, extinct woodworm holes and surface wear/marks/repairs that are consistent with age. These features are to be expected on genuine antiques and add to their character and historical honesty. It is quite usual also for handles, drawer bottoms/runners, feet and other component parts to be replaced over the years. Unless otherwise stated there is unlikely to be a key and the locks may or may not exist/work. Please call 07866 705199 or email before buying and we will send additional photos and do our best to describe the item honestly. This is always a good idea. Even better you are welcome to come and view the item before buying. Just call us on 07866 705199 or email mark@priorandwillis.co.uk for an appointment. We offer a full refund excluding our delivery costs, providing you return the item (at your expense) to us in its original condition within 28 days of receipt.

About Us

We are an antiques business that cares about customer satisfaction. We want all of our customers to be happy with any purchase, so please feel free to ask as many questions as you like before making any purchase. All items are available for viewing by appointment, which we actively encourage. We will always be more than happy to email additional photos or honestly describe any particular aspect of a listed item. We offer a full refund excluding our delivery costs providing you return the item (at your expense) in its original condition within 28 days of receipt. 

Contact Us

Visits are welcome, but contact us for an appointment first on mark@priorandwillis.co.uk or 07866705199 as we are usually, but not always available.

By post: the lewes, 47 salts road, west walton, wisbech, cambridgeshire pe14 7ej.

By telephone: 01945 429667 or 07866705199

By email: mark@priorandwillis.co.uk